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RETURNS

Return Policy :

Stag & Finch is proud to offer a free 60 day return and resizing from date of receipt on 'Ready-to-Ship" jewellery as well as 30 day return for loose gemstones.

 

Please note that returned items must be in their original, unworn condition and accompanied by all original documentation.

 

Due to their personalized nature, the following orders are non-returnable: items that have been customized, modified, engraved, resized, or items that have previously been exchanged. 

Please note that price adjustments for participation in our monthly sales promotions are not applicable for purchases made in different months.

Can I exchange or return my complimentary S&F piece?

Complimentary gifts cannot be exchanged or returned for a refund and will not be replaced if misplaced, lost, or stolen. 

Can I purchase multiple items to determine which I like best and return the others?

Yes, as long as they are not custom made or modified jewellery.

How should I return my order?

 Contact us at info@stagandfinch.com and one of our customer service representatives will help you with this process.

Can you refund a deposit?

For custom projects, we require a non-refundable deposit before we begin building your personalized jewelry. However, if you decide to cancel your order before we begin, the deposit will be refunded to you.

 
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