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SHIPPING

SHIPPING TIME

  • Ready-to-Ship Earrings & Necklaces: 3-5 business days

  • Ready-to-Ship Rings: 2-4 weeks  with ring sizing

  • Loose gemstones: 2-4 Weeks

  • Custom made orders: 8-10 weeks after deposit is received

SHIPPING RATES

  • Orders above $500 – free shipping for U.S. and Canada, other countries please inquire.

  • Orders below $500 – $20 flat fee for U.S. and Canada, other countries $100 flat fee.

 

INTERNATIONAL SHIPPING

Will FedEx bill me for customs fees?

FedEx acts as your international broker when shipping outside of Canada. They apply for sales taxes and duties on your behalf which can take your government a while to respond. The money isn’t going to us or FedEx, but to your state and federal government.

 

Is there taxes or duties on shipping from Canada to my country?
There might be! You have to check with your local governmen

SHIPPING LOCATIONS

Do you ship worldwide?

Yes, we ship everywhere FedEx does, worldwide, with tracking and insurance. However, some countries do have prohibitions in place for importing jewelry.

Can I ship to an address that is different from my billing address?
Yes, and they can also hold at Fedex depot office near you.

SHIPMENT TRACKING

Does my order include a tracking number?
We include a tracking number with each order so you can see when your precious little package is arriving!

What if my jewelry gets lost in transit?
Our transit insurance covers inventory or other merchandise shipped by the seller, but not yet received and accepted by the purchaser.

SIGNATURE REQUIREMENTS

Can I ship to a P.O. Box Address?
For your protection, Stag and Finch insures and registers all items for their full value. Stag and Finch requires that all deliveries must be made to a physical business or home address only - we do not ship to P.O. Box addresses. We also require an adult to sign for the delivery of orders exceeding $500 USD in value.

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