We're here for You.
Our Warranty Care Plan is here to protect the jewelry precious to you.
Included Manufacturer's Warranty Care Plan
Yes! We now offer Free 1 Year Warranty Care against manufacturer defects on all engagement rings, wedding bands, and other fine jewelry items. Shipping costs included.
New rings receive one re-sizing within 60 days of receipt. Details can be found in our FAQ section.
Warranty Eligibility:
- Please be sure the ring, gemstone, and/or diamond have not been exposed to unreasonable force or harmful conditions and chemicals.
- An abused, altered, or incorrectly cleaned ring is not eligible for a repair within warranty.
- The ring needs to be in the possession of the original purchaser, as this warranty is not-transferable.
Note: As each piece is made-to-order and crafted specifically for you, slight variations in color are to be expected and are not viewed as a defect.
Optional Extended Warranty Care Plan
due to the low durability of Moonstone and moss agate, these gems will not be applicable for extended warranty on replacing or refreshing cracked or chipped gems.
Free 1-Year Warranty against manufacturer defects on all S&F items.
Shipping included within North America. International may be subject to rates.
Ring resizing once per year.
Rhodium plating once per year.
Refinishing and polishing once per year.
Repairs on broken, bent, and worn prongs.
Loss of stones due to a defective setting.
Cracked or thinning band or shank.
Broken clasps and chains.
Replacing or refreshing cracked or chipped gems.
- Natural Gems are unique, and identical replacements may not be possible.
Our Care Plan can now be purchased after the initial 60-day period following your ring’s delivery.
If you’d like to add a Care Plan after this time, your ring will need to be assessed by Stag & Finch to confirm that it is still in undamaged condition. A fee will apply for this assessment.
Once your ring has been assessed and its condition confirmed, we’ll be happy to help you get your Care Plan set up.
-
Claim Process
Contact S&F Customer Service info@stagandfinch.com to request your repair.
We'll process your claim and send a FedEx shipping label.
Package your jewelry and ship to us.
We'll return your jewelry as good as new.
-
-
Fine Print
No regular inspections required.
In store or distance service via FedEx.
No additional costs.
Free Shipping within North America (shipping rates may apply to international orders).
Unrepairable items will be replaced with equivalent purchase value.
Any item that has been altered or resized by a jeweler outside of Stag & Finch will not be eligible for Manufacturer's Warranty.
Price Guide
3 Year
- $1,000 - $1,499: $150
- $1,500 - $1,999: $180
- $2,000 - $2,499: $200
- $2,500 - $2,999: $225
- $3,000 - $3,499: $270
- $3,500 - $3,999: $315
- $4,000 - $4,499: $320
- $4,500 - $4,999: $355
- $5,000 - $5,499: $350
- $5,500 - $5,999: $385
- $6,000 - $6,499: $420
- $6,500 - $6,999: $455
- $7,000 - $7,499: $490
- $7,500 - $7,999: $525
- $8,000 - $8,499: $560
- $8,500 - $8,999: $595
- $9,000 - $9,499: $630
- $9,500 - $9,999: $665
- $10,000 - $14,999: $700
- $15,000 - $19,999: $1,050
- $20,000 - $24,999: $1,200
- $25,000 - $29,999: $1,500
Life Time (20 Years)
- $1,000 - $1,499: $250
- $1,500 - $1,999: $300
- $2,000 - $2,499: $360
- $2,500 - $2,999: $400
- $3,000 - $3,499: $450
- $3,500 - $3,999: $510
- $4,000 - $4,499: $560
- $4,500 - $4,999: $585
- $5,000 - $5,499: $650
- $5,500 - $5,999: $715
- $6,000 - $6,499: $780
- $6,500 - $6,999: $845
- $7,000 - $7,499: $910
- $7,500 - $7,999: $975
- $8,000 - $8,499: $1,040
- $8,500 - $8,999: $1,105
- $9,000 - $9,499: $1,170
- $9,500 - $9,999: $1,235
- $10,000 - $14,999: $1,300
- $15,000 - $19,999: $1,950
- $20,000 - $24,999: $2,200
- $25,000 - $25,999: $2,750